FAQ

How do I contact you?
Please go here . Order inquiries sent via Instagram may be missed, so please reach out via email or use the contact form.

Where can I find your products near me?
Please go here . 

Do you offer wholesale?
Yes! You can browse our catalogue here . Feel free to reach out to hello@othershapes.co if you have any questions!

Return Policy
Returns are generally not accepted but issues are resolved on a case-by-case basis - please reach out within 3 days of delivery if you have any problems with your order.

Shipping Policy
Our current processing time is 5-10 business days and does not include time in transit. Please reach out if you need to discuss a rush order or special shipping circumstances!

Packages that are returned due to insufficient address information will not be refunded and will be shipped again at the buyer's expense.